Now you can buy life insurance plans completely online right here.
Kotak Preferred e-Term Plan is a pure term plan that provides a high level of protection to your loved ones in your absence.
Kotak e-Assured Savings Plan not only provides affordable protection but also helps accrue wealth for accomplishing your upcoming financial aims by giving guaranteed benefits.
Kotak e-Lifetime Income Plan gives you the assurance of regular stream of income throughout your lifetime to lead a care-free life.
Our representative will get in touch with you at the earliest.
We are committed to offer you the best services with maximum convenience. Browse through the list below for services and the maximum time which we would take to respond to those service requests as prescribed by IRDAI.
| Turnaround Times as prescribed by IRDAI for Policyholder Servicing | Maximum turn around time | ||
|---|---|---|---|
| General | |||
| Processing of Proposal and Communication of decisions including requirements/ issue of Policy /Cancellations | 15 days | ||
| Obtaining copy of the proposal | 30 days | ||
| Post Policy issue service requests concerning mistakes/refund of proposal deposit and also Non-Claim related service requests | 10 days | ||
| Life Insurance | |||
| Surrender value/annuity/pension processing | 10 days | ||
| Maturity claim/Survival benefit/penal interest not paid | 15 days | ||
| Raising claim requirements after lodging the Claim | 15 days | ||
| Death claim settlement without Investigation requirement | 30 days | ||
| Death claim settlement/repudiation with Investigation requirement | 6 Months | ||
| Grievances | |||
| Acknowledge a grievance | 3 days | ||
| Resolve a grievance | 15 days | ||