Facebook Twitter
1800 209 8800
Mon-Sat 8am - 10pm
Important Message: In pursuance of the demonetisation of old notes of Rs. 500/- and Rs. 1,000/- by the Central Government, all customers are requested not to make payments using these old notes. All other valid currencies, including bank notes of the NEW series of Rs. 500/- and Rs. 2,000/- will be accepted. For further convenience, kindly use our digital modes of payment - like ECS/NACH, Debit/Credit Card, Net Banking & NEFT/RTGS. Click here to know more.
Ill Health Claim

Ill Health Claim

Ill Health Claim

In the unfortunate event of illness of the Life Insured, the following documents need to be submitted to the Claims Department as part of the claims procedure:

Documents to be Submitted*
Ill Health Claim
Mandatory documents  
Duly-filled Rider Claim Intimation Form
ü
Original policy Documents
ü
Life Insured's photo, current address proof, photo ID proof
ü
Supporting Documents  
Life insured's copy of bank passbook / statement with bank account details
ü
Medical records (consultation notes, treatment records, admission notes, hospital indoor case papers, discharge/ death summary, investigation reports, etc)
ü
Medical questionnaire/ physician statement
ü

Download Form

Note:
  • Kotak Life Insurance reserves the right to require the medical examination of the life insured and confirmation of the diagnosis of an insured condition by a specified medical practitioner appointed by the company.

Additional Information:
  • All submitted documents must be the original or photocopies attested by a gazetted officer, SEM, magistrate or a person of local standing, e.g. Sarpanch, Talathi, Tahsildar or Police Sub-Inspector.
  • All medical reports, documents and certification shall be issued by the attending physician and who is qualified to provide such document/certification according to the laws of India.
  • Depending on the facts and circumstances of the claim, Kotak Life Insurance reserves the right to call for and request certain additional documents.
  • Kotak Life Insurance reserves the right to conduct an independent investigation/inquiry to prove the authenticity of any claim where it is considered necessary.

*Disclaimers
These are basic guidelines to assist in the claims procedure. Please refer the Policy Contract for actual claims details.

The documents listed above are basic primary documents to be submitted for each claim. Based on the circumstances and the requirements of the case, Kotak Life Insurance may require further/alternate documents.



NOT SURE WHICH PLAN IS RIGHT FOR YOU?

View Our Insurance Guide


NEED HELP BUYING A PLAN?

Request a Life Advisor


Type the code shown :



By submitting this form, you hereby allow us to contact you even if you are registered under NDNC.


Explore Kotak Life Insurance